Thursday, 01 September 2011 11:27
Therefore Sales Helpdesk moved to Extranet Forum!
Please be aware that the Sales Helpdesk moved to the Extranet Forum starting September 1st! You can find all topic areas in the Forum section.
Regarding presales issues, you can post your requests in the forum for Presales Questions.
Our experienced staff will monitor the forum to ensure a high quality of service to you. Futhermore, you will have the opportunity to benefit from the experience shared by other community members.
Please see the contact list below for further services offered by the Therefore team:
ORDER PROCESSING & CUSTOMER SERVICES:
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Service: New System Orders, Upgrades and Maintenance, Evaluation Licenses, Demonstration Licenses, License Management and Distribution
TECHNICAL SUPPORT & AFTER SALES QUESTIONS:
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Services: Technical Support Desk, Incident Management, Remote Installation Services, Problem Analysis, Technical Testing and Test Reporting, Infrastructure for External Maintenance and Support
PRICE CALCULATION: http://solutions.therefore.net
Service: Online Price Calculation based on regional Canon Recommended Retail Prices
MEDIA TEAM:
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Service: Provision of training material, case studies, website and extranet administration and content, marketing materials and creation of manuals and all documentation